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The Municipality is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and shall do so by preventing and removing barriers to accessibility.

Accessibility/Customer Service Feedback Form

For concerns regarding animals or pets fill out our Report It Form.

For concerns regarding beavers fill out our Report It Form.

To report an issue with a Township bridge, fill out our Report It Form.

To report a building code violation, fill out our Report It Form.

The Municipality is committed to the delivery of municipal law enforcement services in a timely and effective manner. The goal of these services is to achieve compliance with municipal by-laws and provincial statute complaints which the Municipality is responsible for enforcing, through education and enforcement.

Written complaints must be forwarded to the municipality; while the municipality will offer assistance and direction with respect to a by-law concern over the phone; staff will not initiate an investigation without first receiving the complaint in writing.

By-Law Enforcement Complaint Form By-Law Enforcement Policy

To report an issue with a catch basin, or a drainage/ditching issue, fill out our Report It Form.

The Municipality recognizes the importance of public feedback and welcomes complaints as a valuable form of feedback regarding the Municipality’s services, operations and facilities.

Complaint Form Complaint Policy

To report an issue with a culvert on a Township road, fill out our Report It Form.

To report a dead animal on a Township road or property, please fill out our Report It Form.

To report an issue with a facility that is owned or operated by the Township, please fill out our Report It Form.

To report illegal dumping on a Township road or property, please fill out our Report It Form.

To report an issue with an outdoor space that is owned or operated by the Township, please fill out our Report It Form.

To report a parking issue along a Township road or at a Township facility or property, please fill out our Report It Form.

To report a road hazard on a Township road, please fill out our Report It Form.

To report an issue with a road sign, please fill out our Report It Form.

To report a sidewalk issue, please fill out our Report It Form.

Written complaints must be forwarded to the municipality; while the municipality will offer assistance and direction with respect to a concern over the phone; staff will not initiate an investigation without first receiving the complaint in writing.

Speeding Complaint Form Speeding Complaint Policy

To report a street light issue, please fill out our Report It Form.

To report a summer road maintenance issue on a Township road, please fill out our Report It Form.

For issues on County roads, contact the County of Lanark, or call 613-267-1353.

For issues on Provincial roads, contact the Ministry of Transportation, or call 613-544-2220 ext. 4847.

To report a tree removal issue, please fill out our Report It Form.

Tay Valley Township is committed to offering the highest level of service to all residents, and this extends to our website, which is designed to give you access to the information that is important to you.

Website Feedback Form

To report a winter road maintenance issue on a Township road, please fill out our Report It Form.

For issues on County roads, contact the County of Lanark, or call 613-267-1353.

For issues on Provincial roads, contact the Ministry of Transportation, or call 613-544-2220 ext. 4847.