Accessibility

In 2005, the Ontario Government passed the Accessibility for Ontarians with Disabilities Act to make Ontario accessible by 2025.

Accessibility standards have been created as part of the Accessibility for Ontarians with Disabilities Act, 2005. These standards are rules that businesses and organizations in Ontario need to follow in order to identify, remove and prevent barriers so that people with disabilities have more opportunities to participate in everyday life.

The Integrated Accessibility Standards Regulation establishes the accessibility standards for each of information and communications, employment, transportation, the design of public spaces and customer service.

Statement of Commitment

The Municipality is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and shall do so by preventing and removing barriers to accessibility and meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 .

Accessibility Policy

Our policy describes how the Municipality will meet its obligations under the Integrated Accessibility Standards.

Accessibility Policy
Customer Service Feedback Form

Accessibility Plan

Our plan describes the measures that the Municipality may undertake to identify, remove and prevent barriers so that goods, services, facilities, accommodation, employment, buildings, structures and premises are accessible to persons with disabilities. The Annual Status Reports show what has been achieved in a given year in relation to the plan.

Additional Information

• AccessForward - Training for an Accessible Ontario
• Accessibility in Ontario
• Accessibility for Ontarians with Disabilities Act, 2005 
• Integrated Accessibility Standards
• Ontario Human Rights Code 
• Ontario Human Rights Commission